AI support SLA assistant for Gorgias & Google Sheets
AI support SLA assistant
What it does for you.
Automate SLA tracking and customer support workflows between Gorgias tickets and Google Sheets.
Approval-first
Proposes changes before executing them
Cross-app workflows
Links Gorgias tickets to Sheets reporting
SLA tracking
Monitors response times automatically
Data sync
Keeps customer records aligned
Real capabilities
Exactly what it can do.
Not a demo reel — these are the real actions Mira runs on your account through each app's official API. You ask in plain language; it picks the right one.
Gorgias
32+ actions available
- List and filter tickets by SLA status
- Update ticket tags and fields
- Merge duplicate customer records
- Pull customer details
- Track ticket events
Google Sheets
36+ actions available
- Log SLA breaches in Sheets
- Calculate response time metrics
- Build compliance dashboards
- Sync customer data tables
Try asking
Tap a task to start.
See it run
“Log overdue tickets in SLA report”
- 1List tickets filtered by due date
- 2Get ticket details for overdue cases
- 3Append overdue tickets to SLA log
- 4Calculate new compliance metrics
Result
Updated Google Sheets report showing SLA breaches
Get your first result in seconds.
Free to start · no credit card · connect only when you're ready.
One minute to connect
How it works.
Start a task
Tap a task or type your own — on the web or any messaging app.
Connect your apps
Secure, least-privilege connections. Revoke anytime.
It gets to work
Mira runs it on your account and shows you the result first.
Honest about limits
What it won't do.
Cannot auto-respond to tickets (approval required)
Limited to Gorgias/Sheets actions in the API
One connected account per app
No real-time monitoring (runs on request)
FAQ
Good to know.
Can vMira auto-reply to Gorgias tickets?
No — it drafts responses for your approval but cannot send autonomously.
How often does data sync between apps?
Only when you run a workflow or approve a sync action.
Can I track custom SLA windows?
Yes — filter Gorgias tickets by any date field and log in Sheets.
Does it work with Gorgias macros?
No — only with the documented API actions listed above.
Can I connect multiple Gorgias accounts?
No — one active connection per app at a time.
What Sheets functions are supported?
All actions in the Google Sheets API — calculations, formatting, and data writes.
Half the price
Every AI. Up to 200× the usage. From $4 a month.