AI customer support assistant for Zendesk
AI customer support assistant
What it does for you.
Connect your helpdesk and team chat and vMira clears the queue with you — drafting replies, triaging and tagging tickets, escalating the urgent ones, and surfacing what's trending.
A queue that clears
Drafts accurate replies from ticket context — you approve and send.
Triage on autopilot
Tags, prioritizes, and routes new tickets the moment they land.
Nothing breaches silently
Escalates SLA risks to Slack before they turn into a fire.
See what's trending
Surfaces recurring issues so you fix causes, not just tickets.
Try asking
Tap a task to start.
Get your first result in seconds.
Free to start · no credit card · connect only when you're ready.
One minute to connect
How it works.
Start a task
Tap a task or type your own — on the web or any messaging app.
Connect your apps
Secure, least-privilege connections. Revoke anytime.
It gets to work
Mira runs it on your account and shows you the result first.
FAQ
Good to know.
Which helpdesks does it work with?
Zendesk and Intercom connect in one click, alongside 1,000+ more apps. vMira works inside your real helpdesk so tickets stay where they are.
Is it safe to connect my helpdesk?
Yes. Connections use official OAuth with least-privilege access, brokered securely — vMira never stores your passwords, and access is revocable any time.
Will it reply to customers on its own?
No. By default it drafts replies and shows them to you first — nothing sends until you approve. You can let it auto-send for specific, trusted cases when you're ready.
Can it loop in my team?
Yes — connect Slack and it escalates SLA risks and urgent tickets to the right channel with a summary, so the team sees them fast.
Is it free to try?
Yes. Start free on this page. Paid plans add higher limits and recurring triage that keeps the queue moving automatically.
Half the price
Every AI. Up to 200× the usage. From $4 a month.