Chat with Plain and automate it — add Customer To Group in Plain, on demand or on a schedule. Connect with your own credentials, then use it across web, WhatsApp, Telegram, Instagram, Messenger and LINE.
Customer Support
Plain is a collaborative support platform for B2B support teams, offering a modern, AI-powered interface to consolidate support channels and assist customers efficiently..
From any chat
23 Plain actions, run in plain language from the web or any messaging app — WhatsApp, Instagram, Telegram, Messenger or LINE. Just ask; Mira maps it to the right action and runs it on your account.
Tool to add a customer to one or more customer groups. use when you have a customer and groups ready.
Tool to create a customer. use after gathering email and full name to provision a new customer in plain.
Tool to create a new thread. use after obtaining valid customer identifier.
Tool to delete a customer from the system. use when you need to remove a customer by their id.
Tool to delete a user from the system. use when you need to remove a user by their id after confirming existence.
Tool to fetch company details by id. use when you need the full profile of a company, including name, domain, contract value, owner info, and timestamps.
Tool to fetch external issue links for a customer. use when you need to list all issues across a customer's threads.
Tool to fetch a tier by its id. use when you have a tier id and need its metadata before proceeding. example: "fetch tier with id tier 123".
Tool to fetch customer details by email. use after confirming the email exists to retrieve detailed customer information.
Tool to retrieve details of a specific customer by their unique id. use after obtaining the customer's id to fetch their complete record.
Tool to fetch a list of customers. use when retrieving multiple customer records with pagination, filtering, or sorting.
Tool to fetch details of a specific thread using its unique identifier. use after confirming the thread id is correct.
Tool to fetch user by id. use when you have a valid user id to retrieve detailed user information.
Tool to list all threads. use when you need to retrieve thread summaries with optional pagination.
Tool to retrieve a list of tiers with pagination. use when you need to browse available tiers after determining pagination cursors. example: 'list tiers with first=25'.
Tool to create a new customer group. use when needing to group customers for segmentation. creates a new customer group with specified name, key, color, and optional externalid.
Tool to list all customer groups. use when you need to retrieve group metadata with optional pagination or filters.
Tool to retrieve a paginated list of threads. use when you need to list threads with optional status filtering.
Tool to remove a customer from one or more customer groups. use when you need to revoke memberships.
Tool to send a new message within a thread. use after identifying the thread and preparing message content.
Tool to update an existing company's details. use when modifying a company's name or domain.
Tool to update a thread's title. use when renaming a thread after confirming its id.
Tool to upsert (create or update) a customer. use when syncing or ensuring a customer record exists before subsequent actions.
Chat or automate
Ask once, or set it and forget it. Turn Plain actions into recurring vMira workflows — scheduled runs that run on their own and deliver straight to your chat on any platform.
Mira add Customer To Group and sends the result to your chat.
Mira create Customer and posts a digest to Slack or WhatsApp.
Mira chains several Plain actions into one recurring workflow, delivered wherever you chat.
Try asking
“Add Customer To Group in Plain”
“Create Customer in Plain”
“Create Thread in Plain”
“Delete Customer in Plain”
“Delete User in Plain”
Connect in a few steps
01
On the web app or in WhatsApp, Telegram, Instagram or Messenger.
02
Tell Mira what you want done — e.g. “Add Customer To Group in Plain.”
03
Connect Plain with your own API key or OAuth app — Mira stores it securely and acts on your behalf, revocable anytime.
FAQ
Yes. Connect Plain to vMira and run it from any chat with your own credentials. Mira turns your plain-language request into the right Plain action and runs it on your account.
23 Plain actions — including Add Customer To Group, Create Customer, Create Thread. Just ask in plain language once it is connected.
Yes. Beyond one-off asks, build recurring vMira workflows — scheduled runs that chain Plain actions and deliver the result to your chat automatically.
The web at vmira.ai and inside WhatsApp, Instagram, Telegram, Messenger and LINE — one account, with your history and connected apps following you across every surface.
You can start free. Paid plans (from $4/mo) raise the limits and unlock heavier use, the top models, and more workflow runs. The same account works on the web and every messaging app.
Related
Every AI. Up to 200× the usage. From $4 a month.