Connect Helpdesk to vMira
Chat with Helpdesk and automate it — list Agents in Helpdesk, on demand or on a schedule. Connect with your own credentials, then use it across web, WhatsApp, Telegram, Instagram, Messenger and LINE.
Customer Support
What Helpdesk does — and what Mira does with it.
HelpDesk is a ticketing system designed to streamline customer support by organizing and managing inquiries efficiently..
From any chat
What Mira can do with Helpdesk.
15 Helpdesk actions, run in plain language from the web or any messaging app — WhatsApp, Instagram, Telegram, Messenger or LINE. Just ask; Mira maps it to the right action and runs it on your account.
List Agents
Tool to list agents. Use when you need to retrieve all agents on the account.
List Canned Responses
Tool to list canned responses. Use when you need to retrieve all predefined reply templates for tickets.
List Contacts
Tool to list contacts. Use when you need to retrieve contacts with optional filters and pagination.
List Custom Fields
Tool to list all custom fields defined in the account. Use when you need to view or manage custom fields. Only callable after authentication.
List Email Domains
Tool to list email domains configured for the account. Use when you need to retrieve all configured email domains after authenticating.
List Licenses
Tool to list all licenses for an account. Use when you need to retrieve license configurations.
List Reply Addresses
Tool to retrieve reply addresses. Use when you need to fetch all configured reply email addresses.
List Rules
Tool to retrieve a list of rules configured in the account. Use after authentication when you need an overview of all automation rules.
List Subscriptions
Tool to list subscriptions. Use when you need to retrieve current or historical subscription details.
List Teams
Tool to list all teams for the authenticated Helpdesk account. Use after providing valid credentials to retrieve team IDs, names, and settings. Example: "List all teams".
List Tickets
Tool to list tickets with cursor-based pagination. Use when you need to fetch multiple pages of tickets after setting your cursor and sort parameters.
List Trusted Emails
Tool to retrieve a list of trusted email addresses or domains. Use when managing your spam whitelist after authenticating.
List Views
Tool to list agent views. Use when you need to retrieve saved ticket views after authentication.
List Webhooks
Tool to list all webhooks configured for events. Use when you need to retrieve webhook configurations for an account.
View Agent
Tool to retrieve details of a specific agent (v1). Use after confirming agent ID.
Chat or automate
Put Helpdesk on autopilot.
Ask once, or set it and forget it. Turn Helpdesk actions into recurring vMira workflows — scheduled runs that run on their own and deliver straight to your chat on any platform.
Mira list Agents and sends the result to your chat.
Mira list Canned Responses and posts a digest to Slack or WhatsApp.
Mira chains several Helpdesk actions into one recurring workflow, delivered wherever you chat.
Try asking
Things to ask Mira about Helpdesk.
“List Agents in Helpdesk”
“List Canned Responses in Helpdesk”
“List Contacts in Helpdesk”
“List Custom Fields in Helpdesk”
“List Email Domains in Helpdesk”
Connect in a few steps
How to connect Helpdesk to vMira.
01
Open a chat
On the web app or in WhatsApp, Telegram, Instagram or Messenger.
02
Ask for Helpdesk
Tell Mira what you want done — e.g. “List Agents in Helpdesk.”
03
Add your credentials
Connect Helpdesk with your own API key or OAuth app — Mira stores it securely and acts on your behalf, revocable anytime.
FAQ
Helpdesk + vMira, in brief.
Can I connect Helpdesk to AI?
Yes. Connect Helpdesk to vMira and run it from any chat with your own credentials. Mira turns your plain-language request into the right Helpdesk action and runs it on your account.
What can Mira do with Helpdesk?
15 Helpdesk actions — including List Agents, List Canned Responses, List Contacts. Just ask in plain language once it is connected.
Can I automate Helpdesk or run it on a schedule?
Yes. Beyond one-off asks, build recurring vMira workflows — scheduled runs that chain Helpdesk actions and deliver the result to your chat automatically.
Which apps can I use Helpdesk from?
The web at vmira.ai and inside WhatsApp, Instagram, Telegram, Messenger and LINE — one account, with your history and connected apps following you across every surface.
Is Helpdesk on vMira free?
You can start free. Paid plans (from $4/mo) raise the limits and unlock heavier use, the top models, and more workflow runs. The same account works on the web and every messaging app.
Related
More customer support apps vMira connects to.
Half the price
Every AI. Up to 200× the usage. From $4 a month.