AI ecommerce support assistant for Gorgias & Slack
AI ecommerce support assistant
What it does for you.
Automate customer support tasks across Gorgias and Slack with AI approval-first assistance.
Approval-first workflow
vMira proposes actions for your review before execution
Cross-app automation
Connect actions between Gorgias and Slack seamlessly
Customer data sync
Keep Gorgias customer records updated automatically
Priority tagging
Auto-tag tickets based on custom rules
Real capabilities
Exactly what it can do.
Not a demo reel — these are the real actions Mira runs on your account through each app's official API. You ask in plain language; it picks the right one.
Gorgias
32+ actions available
- Create/update support tickets
- Tag and categorize tickets
- Merge duplicate customer profiles
- List and filter tickets
- Update customer records
- Archive resolved tickets
Slack
100+ actions available
- Post alerts to channels
- Create support reminders
- Fetch team information
- List all users
- Archive old conversations
- Set DND status
Try asking
Tap a task to start.
See it run
“Handle a VIP customer refund request”
- 1List tickets from customer@domain.com
- 2Add 'VIP' and 'refund' tags to matching tickets
- 3Post alert to #vip-support channel
- 4Update ticket status to 'pending refund'
Result
VIP ticket properly tagged, team notified in Slack, and status updated
Get your first result in seconds.
Free to start · no credit card · connect only when you're ready.
One minute to connect
How it works.
Start a task
Tap a task or type your own — on the web or any messaging app.
Connect your apps
Secure, least-privilege connections. Revoke anytime.
It gets to work
Mira runs it on your account and shows you the result first.
Honest about limits
What it won't do.
Cannot listen for new tickets without manual trigger
Requires approval for every action execution
Limited to API-exposed actions per app
One connected account per service
FAQ
Good to know.
Can vMira automatically reply to tickets?
No, it can draft replies but requires manual approval before sending.
Does it work with Slack threads?
Yes, it can post to existing threads but cannot follow conversation flows automatically.
Can I bulk update Gorgias tickets?
Yes, for API-exposed actions like tagging, but each batch requires approval.
Is real-time monitoring possible?
No, vMira requires explicit triggers and cannot listen continuously.
How many apps can connect at once?
You can connect both Gorgias and Slack simultaneously for cross-app workflows.
Can it access customer order history?
Only if exposed through Gorgias' API - it cannot directly connect to Shopify.
Half the price
Every AI. Up to 200× the usage. From $4 a month.